At the Traf.House digital agency, you can order a SERM service, which includes:
Online reputation analysis
An audit is necessary to identify the strengths, weaknesses of the company, errors in communication.
Study and analysis of search results
Information on the network is collected by search queries. It helps to identify reputational risks, understand the way to eliminate them, and give a qualitative response to negative reviews.
Clear management and control of search engine results
Responding quickly to brand negativity with the suitable response helps maintain a positive reputation in the eyes of customers.
Get rid of social media negativity
It’s achieved through prompt placement in popular media, on websites with reviews and resources where negative comment of reputational articles and press releases appeared.
Reaction & Review
Brand comments cannot be removed. It is important to show your customer focus, demonstrate the ability to bring up fair solution with the customer. A friendly position and the ability to communicate properly with customer is the key to success.
Working out with search suggestions
Sometimes, suggestions with negative keywords appear in Google. It spoils the image of the company. SERM specialists are working on removing them and filling in prompts with positive requests.
There are 4 reasons for ordering ORM from digital agency specialists:
What are the signs that you have to pay attention to web reputation management?